These Terms & Conditions (“User Agreement”) govern the use of the website BOW (“Website”), its services, products, and resources. By accessing or using this Website, You (“User”, “You”, “Your”) agree to be bound by these Terms along with our Privacy Policy and Refund & Cancellation Policy.

This Website is operated by [BOW Business Consultants Private Limited], having its registered office at [Flat No.301, 3rd Floor, Rohini Apts, Srinagar Colony, Hyderabad-500073, Telangana, India].

We reserve the right to revise these Terms from time to time without prior notice. Your continued use of the Website after changes are posted shall constitute Your agreement to the modified Terms.

 

1. Eligibility

  • By using this Website, you represent that you are at least 18 years of age and legally competent to enter into binding contracts under the Indian Contract Act, 1872.
  • If you are accessing the Website on behalf of a company, organization, or other entity, you confirm that you have the authority to bind such entity to these Terms.

 

2. Services

BOW provides digital services, including, but not limited to:

  • Business Registrations (Company, LLP, Partnership, GST, etc.)
  • Compliance Support (legal, tax, secretarial filings, advisory, etc.)
  • Office Essentials & Supplies Delivery
  • Other allied professional and administrative services

We reserve the right to modify, discontinue, or add new services at our discretion without prior notice.

 

3. User Responsibilities

By using our website, you agree:

  1. To provide accurate, complete, and updated information during registration or service requests.
  2. To maintain the confidentiality of login details and remain liable for all activities under your account.
  3. Not to misuse the Website, including but not limited to:
    • Attempting unauthorized access to our systems.
    • Uploading or transmitting malware, viruses, or harmful code.
    • Using automated tools, bots, or unethical methods to access our website.
    • Copying, reproducing, or reselling our services without authorization.
  4. To use the services only for lawful purposes in compliance with applicable laws and regulations.

 

4. Payments, Fees & Taxes

  • All fees for services must be paid in advance, unless otherwise agreed in writing.
  • Payments once made are non-refundable, except in accordance with our Refund & Cancellation Policy.
  • Fees quoted are exclusive of applicable taxes (GST and others), which will be charged additionally.
  • Government fees, stamp duties, filing fees, or payments to third-party vendors are non-refundable under all circumstances.

 

5. Intellectual Property Rights

  • All content, materials, designs, code, graphics, and logos available on the Website are the exclusive property of BOW or its licensors.
  • Users are granted a limited, non-transferable, non-exclusive license to access and use the Website solely for personal or business use in connection with our services.
  • Unauthorized use, reproduction, modification, or distribution of any Website content is strictly prohibited and may attract civil or criminal liability.

 

6. User-Generated Content

If you submit, upload, or post content on the Website (including comments, reviews, or feedback):

  • You grant BOW a perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, publish, or distribute such content for business purposes.
  • You warrant that such content does not infringe on third-party rights, is not unlawful, defamatory, abusive, or harmful.
  • BOW reserves the right to remove or restrict any content deemed objectionable or in violation of these Terms.

 

7. Confidentiality & Privacy

  • All personal and sensitive data shared with us will be handled in accordance with our Privacy Policy.
  • Users are responsible for maintaining the confidentiality of their account information.

 

8. Limitation of Warranties

All services are provided on an “as is” and “as available” basis. We do not warrant that:

  • The services will be uninterrupted, timely, secure, and error-free.
  • The results obtained from the services will always meet your expectations.
  • Government approvals or outcomes of processes (such as registrations, licenses, or certifications) are guaranteed, as they depend on external authorities.

 

9. Limitation of Liability

To the maximum extent permitted by law:

  • BOW shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, goodwill, or data.
  • Any claim against BOW shall be limited to the service fee paid by the User for the specific service in question.
  • BOW shall not be responsible for delays, rejections, or failures caused by government bodies, portals, or third-party vendors.

 

10. Indemnification

You agree to indemnify and hold harmless BOW, its directors, employees, agents, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from:

  • Your misuse of the Website or services.
  • Violation of these Terms.
  • Infringement of third-party rights by You or through Your account.

 

11. Cancellation & Refund

  • Orders once placed cannot be cancelled, except as per our Refund & Cancellation Policy.
  • Refunds, where applicable, will be processed after deducting cancellation charges, earned fees, government charges, and third-party costs.

 

12. Termination of Access

We may suspend or terminate your access to our website or services at our discretion if:

  • You breach these Terms.
  • You engage in unlawful, fraudulent, or abusive behaviour.
  • Required by law, regulatory authority, or court order.

Upon termination, your right to use our services ceases immediately, and we reserve the right to delete or retain your data in accordance with applicable law.

 

13. Force Majeure

BOW shall not be held liable for delays or failures caused by circumstances beyond our control, including but not limited to: natural disasters, acts of God, pandemics, war, terrorism, strikes, government actions, or technical failures of government portals.

 

14. Governing Law & Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana.

 

15. Priority Service

For urgent cases, Users may opt for Priority Service by paying an additional fee. Priority Service requests will typically be responded to within 10 minutes to 24 business hours.

 

16. Disclaimer of Guarantees

Unless expressly stated otherwise, BOW makes no guarantees regarding timelines, outcomes, or approvals of services dependent on government bodies or third parties.

 

17. Contact Information

For queries or concerns regarding these Terms, please contact:

 

 Mail: support@bow.org.in